Reviews

awesome

A+++

very good service

My engine light came on car was sputtering and stalling out. Val had me come in to put computer on it right away was an o2 sensor Left it there for a few hours and was fixed by the time I left work !! Excellent as always. Thanks Val!!

Been very dissatisfied with the last two cars one of them I got 30,000 miles out of the tires and had to replace them to pass inspection the present vehicle that I have I got 20,000 miles out of it and had a complete bald tire this is cost me over $700 and I don't believe that your dealership handled it right not only when they put the new tires on the last car I had to take it back again because four tires were leaking air by the rim I believe that your dealership could have handled this better the car went for a four-wheel alignment and was found out being way out of alignment causing a bald tire the car only has 20,000 miles on it I would think of it was that far out of alignment that that would have been GM's problem I contacted Michelin tire they were going to give me credit for the whole price of the tire but we called your service department and they said they already submitted it to GM that they could not take it back so that cost me over $300 because you guys could not take that back I am pretty sure that our family and friends are going to look elsewhere for vehicles I have counted with the cars my family and friends we have bought 26 cars in the past three and a half years I would think that we would have been treated better sorry that hartway motors has went backwards this bad I am a strong believer in buying local and I tried and still in that in my kids but due to this we are going to look otherwise for vehicles

Always professional ..clean waiting area… exceptional service!!

In addition to an oil change they corrected another issue I had concern with. Great communication through the whole process

Every helpful and got me back on the road fast!

done in timely fashion

TOOK THE CAR IN FOR NYS INSPECTION, OIL CHANGE AND TIRE ROTATION. GOT A CALL IT NEEDED FRONT ROTORS AND PADS. WITH 24,000 MILES I THOUGHT MAYBE, BUT I AGREED TO HAVE IT DONE. SO PICKED IT UP AND A LOW TIRE PRESSURE POPPED UP ON THE DASH. MY WIFE CALLED TO ASK WHY THE SHOP DIDN'T PUT AIR IN THE TIRE AND WAS TOLD THE COMPRESSOR WASN'T WORKING. THAT REALLY DIDN'T MAKE SENSE SINCE ALL SHOPS USE AIR TOOLS.. THE PERSON THAT TOOK THE CALL REALLY WASN'T NICE TO MY WIFE. ALSO THE LAST TIME TIRES WERE ROTATED THE SENDING UNITS IN THE TIRES WEREN'T SYNCHRONIZE WHEN THEY WERE CHANGED AND I EXPECT THAT TO BE TRUE TODAY.